Last updated: August 11, 2024
This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use our services and tells you about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using our service, you agree to the collection and use of information in accordance with this Privacy Policy.
For the purposes of this Privacy Policy:
* Account means a unique account created for You to access our Service or parts of our Service.
* Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Metro Home Services LLC,
* Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
* Country refers to: DFW, Texas, United States
* Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
* Personal Data is any information that relates to an identified or identifiable individual.
* Service refers to the Website or any engagement in business with our services.
* Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide he Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
* Usage Data refers to data collected automatically, either generated by the use of our Service or from the Service infrastructure itself (for example, the duration of a page visit).
* Website refers to Metro Home Services, accessible from [www.metrohomeservicesdfw.com](www.metrohomeservicesdfw.com)
* You means the individual using Metro Home Services LLC 's services, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
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Types of Data Collected
Personal Data
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While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
* Email address
* First name and last name
* Phone number
* Address, State, Province, ZIP/Postal code, City
Usage Data
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Usage Data is collected automatically when using our services.
Usage Data may include information such as the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Website or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
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We use Cookies and similar tracking technologies to track the activity and to store certain information. Tracking technologies used are beacons,tags, and scripts to collect and track information and to improve and analyze Our services/website. The technologies We use may include:
* Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
* Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as cleargif s, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Use of Your Personal Data
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The Company may use Personal Data for the following purposes:
* To provide and maintain our Service , including to monitor the usage of our Service.
* To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
* To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
* To manage Your requests: To attend and manage Your requests to Us.
* For other purposes : We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
* With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
* With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
Retention of Your Personal Data
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The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations(for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this datains used to strengthen the security or to improve the functionality of OurService, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
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Your information, including Personal Data, is processed at the Company'soperating offices and in any other places where the parties involved in theprocessing are located. It means that this information may be transferred to —and maintained on — computers located outside of Your state, province, countryor other governmental jurisdiction where the data protection laws may differthan those from Your jurisdiction.
Delete Your Personal Data
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You have the right to delete or request that We assist in deleting thePersonal Data that We have collected about You.
Our Service may give You the ability to delete certain information about Youfrom within the Service.
You may update, amend, or delete Your information at any time by signing in toYour Account, if you have one, and visiting the account settings section thatallows you to manage Your personal information. You may also contact Us torequest access to, correct, or delete any personal information that You haveprovided to Us.
Please note, however, that We may need to retain certain information when wehave a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
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Business Transactions
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If the Company is involved in a merger, acquisition or asset sale, YourPersonal Data may be transferred. We will provide notice before Your PersonalData is transferred and becomes subject to a different Privacy Policy.
Law enforcement
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Under certain circumstances, the Company may be required to disclose YourPersonal Data if required to do so by law or in response to valid requests bypublic authorities (e.g. a court or a government agency).
Other legal requirements
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The Company may disclose Your Personal Data in the good faith belief that suchaction is necessary to:
* Comply with a legal obligation
* Protect and defend the rights or property of the Company
* Prevent or investigate possible wrongdoing in connection with the Service
* Protect the personal safety of Users of the Service or the public
* Protect against legal liability
Security of Your Personal Data
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The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Links to Other Websites
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Our Service may contain links to other websites that are not operated by Us.If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
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We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when changed and will be posted on this page.
At any moment we reserve the right to refuse service to anyone.
Please at any time, if you have any questions about this Privacy Policy, You can contact us:
* By email: metroservicescontact@gmail.com
Terms & conditions page & the address are alongside of every estimate.